T-Mobile takes jab at Verizon outage in service update

Verizon is suffering from a massive outage today with cellular service down for many of Verizon’s customers across the country.

How can it get any worse for Verizon? Well, what if one of their biggest competitors was spiking the football right now on social media, bragging about how their service is still working perfectly?

Because that’s exactly what T-Mobile is doing.

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“T-Mobile’s network is keeping our customers connected, and we’ve confirmed that our network is operating normally and as expected,” T-Mobile said in a post on X. “However due to Verizon’s reported outage, our customers may not be able to reach someone with Verizon service at this time.”

Some of the top replies on T-Mobile’s post are from Verizon customers openly pondering whether they should switch cellphone carriers.

“Ice cold,” replied one user on X.

However, T-Mobile’s post serves an actual purpose beyond just trolling Verizon.

When Verizon went down, many other cellular customers with companies like T-Mobile and AT&T also started reporting that their service was down. Downdetector saw a spike in downtime complaints for T-Mobile, AT&T, and other wireless carriers right around the time Verizon’s network experienced outages.

However, as T-Mobile shared, the company wasn’t experiencing any network issues. Instead, T-Mobile customers were likely trying to contact Verizon customers and couldn’t get through because of the Verizon outage. As a result, some customers may have incorrectly assumed they were experiencing issues too.

So, yes, ice cold comments from T-Mobile, but also a much-needed statement to set the record straight.

For the latest news, Mashable is providing live updates on the Verizon outage.